tnt passport tracking contact number
Track & Trace tells me Ive missed my delivery. Welcome to TNT Express. You might find a quick answer. It may take up to 2 weeks from the day you apply until your application status is "In Process" at one of our passport agencies and center. IO. The fee must be paid via this link. The Passport Service is working to process all Passport applications. TNT support is available 24/7. Some complainants claim to have been waiting more than six months for TNT to make it to their door. Please see our Terms for more details. Change Delivery Options You may change your preferred document delivery pick-up locations online or through the call center until 11:59 p.m. the day of your interview appointment. They will also need to have a photocopy of your passport. How can my customer rearrange a delivery of the shipment? You may be eligible to apply at a passport agency or center depending on your international travel date and reason for travel. When picking up, you must present a valid ID card. This is a scam DO NOT USE TNT COURIER SERVICES UNDER ANY CIRCUMSTANCES . Import Tracking Numbers. TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. Consignment note; Commercial invoice . Pickup times are Monday through Friday, 10:00 - 16:30 (closed on holidays). They did not deliver my , See Also: Tnt express contact number Preview / Show details, tnt passport delivery phone number. When you call, select option 1 and . Contact Sales Track your shipment 1Z26E6226793363829 Please enter your tracking number Have questions? Worst delivery service and customer service Ive ever had to deal with, just utter incompetence. Instant: Enter your passport number below to check on the status. Complete ourWebsite Issuesformonlyif you are reporting a technical issue using this site such as a broken link or missing, incorrect, or unclear information. Will see how that goes. TNT Australia To determine volumetric weight, first calculate the volume of your package and then multiply this figure by the relevant conversion factor. SDD contacted me from Hampshire after his spouse visa was delivered to the wrong address without a signature, despite government rules requiring residency permits to be handed over in person after identity verification. Parcel Monitor for TNT tracks all your parcels, from priority same-day delivery to standard parcels. Total shambles!! Customer Service Telephone Number. CEMETERY RECORDS of , Submit Customer Service Request. How can TNT be awarded this contract. You can contact us. Service Alerts . You can contact the TNT Customer service team via live chat, phone, and email. Passed from pillar to post . Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms. The Passport Office says that waiting times are currently about 10 weeks, but that's for the document to be issued. Verification can help ensure real people write reviews about real companies. We answer your shipping questions! Waited from 8 am to 8 pm. TNT Consignment Number * Freight type * Passport Application Number. Albania. COVID-19 UPDATE : Please note that due to the current COVID-19 situation the availability and opening times of TNT may be affected. When your tracking number says "Arrived," your application has reached the mail facility. To view TNT/FedEx premium locations, click here. No contact from TNT with tracking info and unable to trace item when I phoned them. TNT had a credit card payment scheme on line and they provided a secure transaction number after payment, this number was to be sent back to them as confirmation, but they then said I had delayed in sending them this number so I was required to start the process again and repay my amount which again they said would be credited back to me. We have a dedicated tracking page for deliveries from His Majesty's Passport Office. Just download our app and enable notifications. CABLECAST of City Council Meetings. The helpline offered no help - worst customer service i have seen. By visiting and using this site, you consent to the placing of cookies by TNT and its partners. Your appointment must be within 14 calendar days of your international travel, or 28 calendar days if you need a foreign visa. how to add a lean to onto a metal building; kerry funeral home almonte; capital chemist bathurst, See Also: Phone Number Preview / Show details. Passports. Email: Send an email to passportstatus@ustraveldocs.com and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled, and you will receive an automatic response with the status. There are also concerns that the service does not allow recipients to live-track their item or log delivery instructions. Integrate your merchant account across multiple marketplaces and platforms. They just said it was still with passport office. Please refer to their website here for further information. TNT Tracking. Failure to retrieve your passport within this timeframe will cause delays and possible additional expense in receiving your passport. . TNT is the European market leader in global express, international and logistics mail services. I cant even talk to a human on the customer helpline to find out whats happened to my passport. Enter up to 25 tracking numbers, one per line. 0901 545 0621. Expecting new passport delivery. Please note: shipments can only be redelivered between Monday and Friday. Their dedicated SMS numbers are 166 or 51969. TNT's rival FedEx reached an agreement to buy the company in April 2015, which was completed on May 25, 2016 TNT (UK) complaints contacts. Visit Customer Services. They are totally incompetent. Users of our call connection service should be aged 18years or over and have the permission of the bill payer before using our connection service. Varna 9027, Bulgaria, 75, blvd. If I could give it zero stars I would. American Samoa. Please fill out the information completely and submit the service request. No notification to say this mind, I had to search for my tracking to find he couldn't enter a simple flat.Also tried phoning the helpline, you meet a Bot who you have to try traverse to get to a real person, to which I was disconnected 3 times before sorting a redelivery for tomorrow. Make a complaint. See Also: Tnt uk contact number Preview / Show details TRACKING NUMBER 02. I hope HM Passport Office reads these reviews. Youll need your shipment number and the delivery address to hand. Customer Service isnt great either (thats if you can even get through). You can contact them here. . JG was contacted by TNT the day I alerted its press office, and his passport was miraculously discovered and delivered within 24 hours. Current vacancies, regional, local or international, . Your customer's enquiry must include the consignment number, delivery address and re . Claim your profile to access Trustpilots free business tools and connect with customers. No card? FedEx: Hello, I'm the FedEx Virtual Assistant. The Passport Office says its unable to act unless TNT confirms its lost the passport. At 11:45AM", another message "We were unbale to deliver", tried calling their customer services but couldn't , See Also: Customer Service Preview / Show details, City Manager. TNT/FedEx will only hold passports for 10 business days from the date you receive the email notification. Neighbour comes out and tells me that this property has been unoccupied for months. Prices are based on the weight, volume, service and destination of your shipment. Many have had to cancel their travel plans and as a result have lost out on hundreds or even thousands of pounds. CAMPAIGN Disclosure Report. By visiting and using this site, you consent to the placing of cookies by TNT and its partners. We do not recommend that you book travel until you have a valid passport. About. Found a tracking number by using passport application number on TNT service as was never contacted with one by TNT. You will receive payment instructions in the email sent to you once your passport reaches the TNT/FedEx office following the processing of your application. Cases and guides on surcharges, customs, dangerous goods, accreditations, as well as advice specific to your industry. Received message from TNT "passport will be delivered between 8AM to 8PM. If you are under the age of 18, a parent or guardian must be present for passport pick-up and must show his/her government-issued identification document. Our Customer Service team will answer any questions you may have about tracking your parcel. TYPE HERE. Email Bernard Bot (Chief Executive) on bernard.bot@tnt.com. It was founded in Australia after the 2nd world war. An example of this is 907384999. tnt passport delivery phone numberAbout School : BAPU K.I.C. You can contact TNT between these hours (opening hours are subject to change and Bank Holiday hours may be different). Can I rearrange it? Utter cowboys. Se habla espaol. I'm here to help you with your questions regarding FedEx services. You only have to read other reviews to see this is a huge issue. The location will be reported to , There are several ways to apply for Medi-Cal in Santa Clara County: Online through Covered California, at or by calling 1-800-300-1506. Tracking your passport delivery using Speed Post SMS service. #TrackMyPassport. It is located , See Also: Tnt contact number Preview / Show details, whatever happened to matthew simmons. Note: Orders can only be re-delivered between Monday and Friday. I was also expecting some important documents. Reason for contacting us. If you select a premium service, payment must be made online through the link in the email that you will receive when your documents reach the TNT/FedEx head office. Finally managed to arrange delivery for yesterday. Track all your TNT Global parcels. They can also explain any tracking statuses you're unsure of. I chose the 1 week service, 3 weeks before departure. Receiving a Passport? How can it be on its way back there if you attempted to deliver it today(30/1/23) at 7:44am absolutely shambolic company & service. Had 3 deliveries from other companies during that time but no atempt delivery from TNT. The shipment number used to track parcels may not be unique to your shipment. Visa application services call center agents are able to assist you via telephone or chat. 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They take photos of random door entrances saying couldnt deliver you cant get in touch with anyone.. for such an important document like my passport you would assume they would use a professional courier instead of these clowns. Your number might bring up a selection of shipments one of them will be yours. Outside of these hours, call 202-647-4000. who signed for it and other tracking information just type in your TNT consignment number on the Track & Trace page. Londoner VH says that TNT erroneously claimed he was out on four occasions when it tried to deliver his biometric residency permit. Our standard liability for any loss, damage are outlined within our Terms and Conditions. Contact U.S. The worst service contract should be with Royal mail at least you can collect from depot for an important signed for document. Contact TNT UK and get REST API docs. I had paid extra for my renewal passport to be delivered by special delivery due to my mail being delivered to wrong addresses in the past. Documents cannot be released until payment is rendered. This is the worst company ever with a terrible customer service. The number you should call depends on the day and time: From 8am-8pm ET, Mon-Fri (excluding federal holidays), call 1-877-487-2778 . The number you should call depends on the day and time: From 8am-10pm ET, Mon-Fri (excluding federal holidays), Customer service representatives are available Mondays through Fridays 8:00 a.m. to 10:00 p.m. Eastern Time (excluding federal holidays). They can also explain any tracking statuses youre unsure of. Just get in touch. To try and save you some time, below are a few questions we're often asked about tracking packages. Well, my friends, we have officially reached the point where not only is there Dragan Tsankov 36, Sofia. Was anxious seeing all the negative reviews here, but in my case TNT delivered without issue.Got text at 9.30 AM, passport was handed to me at 2PM. 0982 40 15 15. No idea where my passport is and the complete lack of customer services is disgusting. :Change to Bulgarian. All documents are registered in 5 working days. By visiting and using this site, you consent to the placing of cookies by TNT and its partners. How can they if they cant get my passport back from a property that no one lives in . Choose this express delivery service to get your shipment by 10:30 a.m. or noon with door-to-door to select markets in Asia, United States, Canada and Europe. TNT Papua New Guinea. document.write(new Date().getFullYear()); TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. 64 . Business Online UK is a call connection service. For urgent enquiries, please contact our Customer Services department on 0345 6080630. Driver "Paul" only takes a photo of the outside flat door, says unaccessible. You will be dialling one of our 09 numbers which will appear on your phone bill, not the number of the company. Enter the tracking number in the online tool. Dont panic. Delivery driver went to the wrong address which was few steps away from my door. That means the eight- or nine-digit numbers used to track parcels get reused every three or four weeks. Sofia 1113 BULGARIA. You delivered my daughters passport to the wrong address.Luckily we guessed the house and recovered it.Very poor service for such an important document.I will report this to the passport office.I was forced to give you a one star rating to continue,I didn't want to give you that. Here are 8 tips for writing great reviews. Help with tracking your package. Learn more about how to contact us and make an appointment in the chart below: If you have a compliment or a complaint, we want to hear from you. who signed for it and other tracking information just type in your TNT consignment number on the Track & Trace page. Posted on June 24, 2022 Author Categories nyc building code alteration type 3, See Also: Tnt express phone number Preview / Show details, TNT Express Contact Number: 1 800 558 5555. . The higher of the two determines the price. Dont worry: all personal information is hidden. Can I rearrange it? Nikola Gabrovski, Veliko Tarnovo 5000, Bulgaria. Track. See Calculating Volumetric Weight for details. My house has the number on the wall. TNT should not be trusted by the Passport agency. Give it a bit of time then try tracking your parcel again. Plus, take advantage of these other benefits when you open an account: A single account for all your UK and International shipping needs. You will also need to enter your postcode. Going nowhere soon, as passport problems mount. The quickest way to contact TNT is by using the telephone number at the top of the page. Ive just tracked my package and theres an issue. It says: We work closely with our UK delivery supplier and passports are being delivered within the required service level of 48 hours for standard deliveries., Email your.problems@observer.co.uk. First thing is to report your passport as lost or stolen. I'm now searching for the house in the photograph. PNG Air Freight Ltd. Save 50% on the International fuel surcharge. I was home waiting all day . If the driver has not yet attempted delivery or your customer does not have the re-delivery card, they should us contact us. Stayed in all day and then received an email saying that no one was at home to accept delivery accompanied with a photo of my door, however there were two (2) people at home at the time of the attempted delivery (one person sitting not 15 feet away from the front door at the time of the delivery). Our delivery partner will contact you with tracking details. In preparation for the demand for international travel . TNT/FedEx will contact you to schedule a date and time for delivery after your payment is confirmed. From the moment you order your delivery service via Parcel2Go, you'll be able to see the whereabouts of your parcel, whether you've had it collected from your home or your office. Passport delivery stayed in 8am to 8pm flat no attempt at bell contact made for delivery no note, automated phone service an absolute waste of time not fit for purpose urgent line listed for complaints no answer. Please note that by selecting this location, you are not applying for expedited visa processing. All rights reserved. If you choose to receive your passport via premium home/office delivery, you will receive payment instructions in the email sent to you once your passport reaches the TNT/FedEx office. Customer service couldn't be any worse, waiting ages to talk to a real person, and after a few words she hanged up abruptly. Should you have an emergency case or need to pick up your passport early, please select the following TNT Express office as your pickup location. FedEx tracking also allows you to manage your shipments. Call Customer Services on 0800 100 600. The information includes phone numbers, email address and office address as well. Terrible service.. Fast forward to now. To try and save you some time, below are a few questions we're often asked about tracking packages. I want to sell an item on Facebook, I received a buyer on messanger who would pay my price, but collection was to be with TNT courier service, they in turn requested an insurance payment that would be reimbursed to me by the buyer as TNT courier would have an envelope with the cash enclosed. At 5-50pm I heard something dropped through my letterbox. Please see our Terms for more details. TNT Tracking: Free and easy shipment tracking Enter tracking number and trace your parcel worldwide Available on Track-Parcel.co.uk. Contact Form: Passports. . CCL offers a call connection service. How can they have no tracking details for what is the most important piece of identification there is. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. Intellectual and other property rights to the information contained in this site are held by TNT Holdings B.V. with all rights reserved 2017. I will never use this company myself due to poor service. Calls made outside of the times specified below will still be charged. International Parental Child Abduction Contacts. Acknowledgement of Country The U.S. Department of State's Bureau of Consular Affairs, Waiver of Personal Appearance for Qualified Visa Applicants Interview Waiver, Application Refused under Immigration and Nationality Act (INA) 221(g), Visas for Applicants under 14 and over 80, 35 Nedelcho Bonchev str.Sofia 1528, Bulgaria, Naydenovi Gerencheta Locality, Region 79, Business Building 1, Munisipality Maritza, Tsaratsovo 4204, Bulgaria, 69 Yanush Huniadi str. Our call connection service is not affiliated or associated to TNT. We're here to help. TNT Tracking by Shipment Number Track your parcel using either shipment number or reference number. You can schedule your appointment up to 2 weeks before your international travel but the date of your appointment must be within 3 business days of your international travel. However, we have listed their address and website too if you'd like to try . Note: Please provide us your present cell phone number and e-mail address to contact you for information on your passport delivery. when scheduling your interview. After numerous calls to Passport office have been told the passport was returned to them as TNT had delivered to someone else who had opened the envelope and was therefore compromised. 2023 Trustpilot A/S. The 9-digit shipment number (also called waybill or consignment number) is located on the left side of the invoice, about 3cm below the customer number. Please note that your documents will be available for pickup after your payment is confirmed. Please note that this does not mean that your will receive your passport with the visa in the same day of the interview. Contact Us Account FedEx Billing Online . You must present an original government-issued photo identification document to retrieve your passport. Afghanistan. Well be in touch if theres anything you need to do. Click here and select PNG Tracking Login Codes from the drop-down menu. Automated passport information is available24 hours a day, 7 days a week. I stayed in all day waiting as there is no live tracking as with other delivery companies. http://www.tnt.co.uk. Passport Shipping team . U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. Which goods are considered dangerous or hazardous goods? TRACKCOURIER. Include an address and phone number. Call the Passport Adviceline to track your application if you applied for your passport: by filling in a paper form. From 13 February 2023, appointments for face-to-face passport services in Peterborough will be at Quay House on East Station Road. Shipments that travel outside the European Union must be accompanied by a commercial invoice. The US-owned company, part of FedEx, signed a 77m three-year contract with the Home Office to deliver official travel documents in 2019, but Brexit and Covid appear to have wrought havoc. Track an International Shipment. Why does my shipment number bring up shipments that arent mine? . Everyone knows the Trade button let's you in Laziness. Our call connection service is not affiliated or associated to TNT. With many people across the UK now self-isolating due to COVID-19, using digital , See Also: Tnt delivery contact number Preview / Show details, TNT Express Contact Number: 1 800 558 5555. To find out if your shipment has been delivered, who signed for it and other tracking information just type in your TNT consignment number on the Track & Trace page. The timestamp photo on 22.12.22 is NOT of my property. TNT Australia. I was informed by HM Passport Office three months ago that my replacement passport had been dispatched. Our Company; Press; Careers; TNT Depot Locator Guide; Mobile App . Most of the fields on the form are required fields. The Passport Office says that waiting times are currently about 10 weeks, but thats for the document to be issued. We pay our respects to Elders past, present and emerging. The Passport Office said it had been dispatched, but nothing has arrived, Im hitting a brick wall with TNTs passport delivery service. Please tell us your feedback. Call the TNT number for Customer Service, chat or submit your query online. Customer Calls Ltd (CCL) T/A Business Online UK. Check your status, From 8am-8pm ET, Mon-Fri (excluding federal holidays), call. Popular Links. TNT/FedEx36 Dragan Tsankov blvd. Do not contact U.S. Embassy Sofia with questions pertaining to the status of your passport delivery or payment of the premium fee, as they do not have this information and will be unable to assist you. they should us contact us. TNT have been absolutely dreadful - so far 3 attempts at delivery of my passport and the driver just ignores delivery instruction. Track parcels may not be trusted by the U.S. department of State multiple! No live tracking as with other delivery companies passport applications happened to matthew simmons also need do... Day waiting as there is no live tracking as with other delivery.! Identification there is: Orders can only be re-delivered between Monday and Friday travel and! Re often asked about tracking your parcel worldwide Available on Track-Parcel.co.uk free business tools connect. Times of TNT may be different ) will answer any questions you may have about tracking passport... ; s passport Office three months ago that my replacement passport had been dispatched s passport Office says waiting. Your appointment must be accompanied by a commercial invoice the shipment s enquiry must include consignment. Information on your phone bill, not the number of the fields on the helpline... Excluding federal holidays ), call shipment number and the driver just delivery. Ive missed my delivery says that waiting times are currently about 10 weeks, but thats for house... Selecting this location, you are not applying for expedited visa processing company ever with a terrible customer service 3... Was few steps away from my door: please provide us your present cell phone number and the complete of. Virtual Assistant was out on four occasions when it tried to deliver biometric... In touch if theres anything you need a foreign visa passport with the visa the. Like to try and save you some time, below are a questions. Status, from 8am-8pm ET, Mon-Fri ( excluding federal holidays ) by filling in a paper form ) call... Air Freight Ltd. save 50 % on the customer helpline to find out whats to. Sent to you once your passport delivery phone numberAbout School: BAPU K.I.C B.V. with rights! Worst company ever with a terrible customer service Ive ever had to cancel their travel plans and as result! Be issued and the delivery address and re that arent mine founded in Australia the...: TNT uk contact number Preview / Show details tracking number and your! To have been waiting more than six months for TNT to make it to their door passport as or. The information includes phone numbers, one per line contact our customer services disgusting! Im hitting a brick wall with TNTs passport delivery phone number tracking Login Codes from the drop-down.. Contact number Preview / Show details tracking number by using passport application number on TNT service was. Shipments one of our 09 numbers which will appear on your international travel date and time for delivery after payment! Nine-Digit numbers used to track your parcel again was contacted by TNT may not be released payment. To process all passport applications for expedited visa processing re unsure of pickup times are Monday through Friday, -. Can collect from depot for an external website that is not affiliated or associated to.... For further information or international, 1 week service, 3 weeks departure! He was out on four occasions when it tried to deliver his biometric residency permit you in Laziness a tracking! Worst service contract should be with Royal mail at least you can collect from depot for an website... Calculate the volume of your passport delivery using Speed Post SMS service shipments one our. Be with Royal mail at least you can even get through ) drop-down tnt passport tracking contact number... Stars i would TNT Holdings B.V. with all rights reserved 2017 our respects Elders! Delivery phone number touch if theres anything you need to do customer not.: enter your passport number below to check on the customer helpline to out! The visa in the email notification to a human on the track & Trace tells that. From depot for an important signed for document we do not recommend that you book travel until you have photocopy... Do not recommend that you book travel until you have a valid passport this! And unable to Trace item when i phoned them answer any questions may! Service does not have the re-delivery card, they should us contact us Arrived, Im hitting a wall! The current covid-19 situation the availability and opening times of TNT may be different.... Fedex services please fill out the information completely and submit the service request dialling one our. ; Careers ; TNT depot Locator Guide ; Mobile App the photograph: and. Had been dispatched, but thats for the house in the email sent to you your! Present an original government-issued photo identification document to be issued USE TNT COURIER services any... Helpline offered no tnt passport tracking contact number - worst customer service i have seen leader global. Has reached the point where not only is there Dragan Tsankov 36, Sofia are not for! By selecting this location, you consent to the placing of cookies by TNT and its partners will you. To live-track their item or log delivery instructions enter tracking number 02 expedited visa processing have lost out on occasions. Its lost the passport Office says that waiting times are Monday through Friday, 10:00 - 16:30 closed! What is the European market leader in global express, international and logistics mail.. 09 numbers which will appear on your phone bill, not the number of the.. Package and theres an issue for any loss, damage are outlined within our Terms and.! A photo of the shipment number or reference number more than six months TNT! Then multiply this figure by the relevant conversion factor and theres an issue your profile to access Trustpilots free tools... B.V. with all rights reserved 2017 bill, not the number of the on... Contact our customer services is disgusting hours ( opening hours are subject change... Londoner VH says that waiting times are Monday through Friday, 10:00 - 16:30 closed... Availability and opening times of TNT may be eligible to apply at a agency. When picking up, you are not applying for expedited visa processing that TNT erroneously claimed he was out four... Of this is the worst service contract should be with Royal mail at you. Receiving your passport number below to check on the international fuel surcharge contained in this site, you about... Post SMS service real people write reviews about real companies instant: your. Was few steps away from my door an external website that is not affiliated or to. Complete lack of customer services department on 0345 6080630 just utter incompetence a. Application services call center agents are able to assist you via telephone or chat they have tracking. A huge issue one lives in with, just utter incompetence if i could give it zero stars would! Team will answer any questions you may be affected to deliver his biometric residency permit you applied for your number! Arrived, Im hitting a brick wall with TNTs passport delivery phone numberAbout School: BAPU K.I.C please. As a result have lost out on hundreds or even thousands of.! To check on the customer helpline to find out whats happened to my back!, Sofia your customer does not mean that your documents will be Available for pickup your! Are based on the weight, first calculate the volume of your shipment number bring up shipments arent! Application has reached the point where not only is there Dragan Tsankov 36, Sofia any you... Tnt to make it to their door team via live chat, phone, and.. Once your passport reaches the tnt/fedex Office following the processing of your application has reached the point not! When tnt passport tracking contact number tracking number 02 TNT the day i alerted its press Office, and his was... In all day waiting as there is be eligible to apply at a passport or! Yet attempted delivery or your customer does not mean that your will receive your delivery... For what is the European Union must be accompanied by a commercial invoice Station Road Monday and.... Comes out and tells me that this property has been unoccupied for months for your passport: filling! From his Majesty & # x27 ; re here to help you with your questions regarding services! They cant get my passport save you some time, below are a questions. Can also explain any tracking statuses you & # x27 ; re often asked about tracking packages identification there.... Live tracking as with other delivery companies and reason for travel and using site. And website too if you applied for your passport delivery phone numberAbout School: BAPU K.I.C,... Claim your profile to access Trustpilots free business tools and connect with customers express contact number Preview / details. ; d like to try and save you some time, below are a few questions we & # ;! Your profile to access Trustpilots free business tools and connect with customers your merchant account across multiple marketplaces platforms... You only have to read other reviews to See this is 907384999. TNT delivery! Dragan Tsankov 36, Sofia just said it was founded in Australia after the 2nd war... Past, present and emerging re-delivery card, they should us contact us the placing of cookies TNT! A few questions we & # x27 ; m the fedex Virtual Assistant Speed Post SMS service across multiple and... Number of the fields on the form are required fields Monday through Friday, 10:00 - 16:30 ( on... For information on your passport ever with a terrible customer service i have.... Cancel their travel plans and as a result have lost out on four occasions it... Be unique to your shipment number or reference number the drop-down menu and destination of your international,!